Terms of Use
Order Cancellation:
If you wish to cancel your order after confirmation, please contact us promptly. We will assess your request based on the order’s status and circumstances. However, once an order has entered the shipping phase, cancellation is not feasible.
Customer Support:
Our commitment to exceptional customer support extends to addressing inquiries about purchases, product usage, or general customer service. You can reach our customer support team via email, live chat, or telephone, and we will strive to provide a satisfactory solution.
Limitation of Liability:
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or the provision of our services. Our limitations of liability extend to claims based on breach of contract, tort, or any other legal theory.
Intellectual Property Infringement Complaints:
If you believe that the content on our website infringes upon your intellectual property rights, please provide appropriate evidence and contact us. We will promptly investigate and address any valid infringement complaints.
Applicable Law and Dispute Resolution:
Our Terms of Use are governed by the applicable laws of the jurisdiction. Disputes arising from our Terms of Use will seek resolution through amicable negotiations. If negotiations fail, the dispute may be submitted to the relevant court for resolution.
Change Notice:
We reserve the right to modify the Terms of Use at any time. In case of material changes, we will notify you through a website announcement or by sending a notification. By continuing to use our website, you accept the revised Terms of Use.
For further questions or concerns, please don’t hesitate to contact us via email at [email protected]. We are here to assist you.
Sincerely,
WTANG TRADE CO., LIMITED